TERMS AND POLICY USING THE NAIL’S MAP E-COMMERCE EXCHANGE

Customer help center Terms & Policies TERMS AND POLICY USING THE NAIL’S MAP E-COMMERCE EXCHANGE

To ensure your rights, please read these Terms carefully before using the resources of Nail’s Map including the Nail’s Map e-commerce service application on mobile device (App Nail’s Map), services posted and provided on App Nail’s Map,  https://nailsmap.com/.

By accessing and using App Nail’s Map, you understand and agree to the “Terms and policies using Nail’s Map e-commerce exchange” (hereinafter referred to as “This Term”), other regulations relating to participating activities on the App Nail’s Map exchange. If You do not agree with these Terms, please do not access or use App Nail’s Map.

Nail’s Map reserves the right to change the contents of this Terms in accordance with the actual situation and legal regulations from time to time without prior notice to You. The updated version will be posted on the homepage of Nail’s Map, Your continued access to and use of resources of Nail’s Map means You agree to these changes.

1. About the App’s Nail Map

App Nail’s Map is an application that provides e-commerce services on mobile devices with the purpose of providing an environment for traders, organisations and individuals to conduct beauty service provision (collectively are service providers), individuals and organisations using beauty services (collectively referred to as customers).

“You” in these Terms means the customer and the Service Provider.

“Nail’s Map” in these Terms means VIMEX (UK) LTD located at 9
Napier Place, London W14 8LG.

2. Conditions of participation

When participating in activities on e-commerce exchange Nail’s Map, you must:

– Having full civil act capacity and civil legal capacity.

– For service provider as an organization, it must be legally established in accordance with the law;

– Must be made by the Representative to conduct transactions on App Nail’s Map if you are under-age, but according to legal regulations, such service must be 18 years or older to be used.

– Must be conducted by the Representative to conduct transactions on App Nail’s Map if You are in the case of limited civil act capacity, incapacity of civil acts or difficulty in understanding, behaviour or in other cases that are required by law to have the transaction performed by a representative.

To be able to use App Nail’s Map, You need to download the App Nail’s Map available on the App Store or Google Play, access the App Nail’s Map, register an account to use the service posted on it. After completing the registration, Nail’s Map will provide You with an account to access, use and experience the benefits of the App Nail’s Map.

3. Liability and disclaimer

By accessing and using resources of Nail’s Map, you understand that:

The services listed on the App Nail’s Map are for reference purposes only for you to decide to use the services and be sold by Nail’s Map Service Providers, not by Nail’s Map. When You make a reservation on the App Nail’s Map to use the services of the Service Provider, you and the Service Provider have entered into a Service Contract, Nail’s Map only represents the Service Provider to process the reservation and collection for the Service Provider. The service provider is responsible for the process, quality of service requested through App Nail’s Map. Nail’s Map is not responsible for any risks / damages arising to / from the services You are provided by Service Provider.

Nail’s Map is not responsible for:

– Any damage to your phone / electronic device due to the use of App Nail’s Map caused by malware, viruses, inaccessibility of other communication sites etc.

– Losses and risks occurred to You due to your failure to comply with regulations of Nail’s Map and the law when using Nail’s Map’s resources.

– Nail’s Map is not responsible for nor resolves all claims related to Your rights if the information You provided during initial registration is inaccurate and, or You disclose your account information.

4. Commitments

When participating in activities on e-commerce exchanges Nail’s Map, you commit to:

– Take legal responsibility for all information provided to Nail’s Map.

– To be responsible for managing and controlling their accounts, not buying, selling, exchanging, lending, or transferring to others in any form.

– Comply with the law.

– Comply with the provisions set out in this Term.

– Comply with the provisions of the Operation Regulations, Claims Dispute Resolution Process, Privacy Policy and other relevant regulations of App Nail’s Map.

5. Limitations when participating in activities on the exchange App Nail’s Map

You do not use the App Nail’s Map’s services for illegal, fraudulent, threatening, information exploration purposes without the permission of Nail’s Map or to facilitate illegal acts.

You may not alter, edit, collage, copy, spread and create tools similar to App Nail’s Map’s services provided to third parties without the consent of Nail’s Map.

You must not discredit the App Nail’s Map in any way.

Do not post or comment on political, religious or ethnic issues.

Do not post violent, depraved, offensive cultural content and images contrary to the law.

Do not use language that lacks culture, pornography, threats, insults, slandering individuals and organizations participating on the App Nail’s Map exchange.

Do not post products / services banned from trading in accordance with the law.

6. Transaction process

Follow the steps below to use the App Nail’s Map posting service

Step 1: Register an account to participate in the activity and use the service on App Nail’s Map

Step 2: Fill in service information to use by search engine and then select search or you can refer to the information that is being displayed on the homepage of App Nail’s Map.

Step 3: Choose to view the Service Provider information in accordance with your needs and consult about prices, service details, service images, performance of products / works by the Service Provider; View the location, service policies (if any), previous customer reviews and decide to use / book the service.

Step 4: Choose the type of service and time in accordance with your needs and select “continue” to proceed to the next step.

Step 5: Booking:

The system displays reservation information including:

– Time to use the service

– Service Provider name, service quantity

– Location of using the service

– Selected service type

– Amount to be paid

Confirm booking: You can review and reconfirm service reservation information, specifically: details of the service type, quantity, payment method, time and duration of service (if any), the total value to be paid.

The system will display an information area about your agreement to this Terms. Select “Pay” to go to the next step.

Step 6: Payment

Select a payment channel that suits your needs displayed on the system, including:

– Payment to service providers;

– Payment by bank card;

– Payment via Paypal.

If You choose to pay via bank card or Paypal (Third Party), the system will automatically redirect to the Third Party payment website and You will operate the payment process according to the instructions of that Third Party.

Step 7: Successful booked and use the service

The system confirms You have successfully booked and displays all order information including:

– Time to use the service

– Service Provider name, service quantity

– Location of using the service

– Selected service type

– The amount paid

The system will give you an order number. Order number is used to identify You when using the service at the Service Provider’s location. Confirmation of service order will be sent directly to You by email as soon as the payment is successful. Service provider will might call You for confirmation in case of requiring more details.

In case you want to cancel after you have made a reservation, select “Cancel booking”.

Step 8: Use the service according to the reservation schedule.

Note: Your transaction history / service reservation will be stored in your account information management area, so you can review detailed transaction history and services used there.

7. Price and payment

The prices of services listed on the App Nail’s Map are those offered by the Service Provider. This price does not include value added tax in accordance with the law and You only have to pay the correct price to use the service without paying any other fees.

In case you need an invoice (VAT), the Service Provider is responsible for issuing the invoice and providing VAT invoice to you directly at the service delivery location.

In case you need an invoice, you should contact the service provider directly for the information of related policy and the provider is responsible for issuing the financial invoice directly to you at the location of the service.

Payment for use of the service:

You can pay in cash at the service location of service provider, or pay by credit card, debit card issued by the bank or “through Paypal payment intermediary or by other means of online payment.” (hereinafter referred to as Third Party).

If You choose to pay via Third Party, You will be redirected to their website to make payment and You will abide by their Terms, conditions and usage policies. You are responsible for all costs related to the payment via Third Party (if any).

Nail’s Map is the authorized representative of Service Provider to collects Your payment through Third Parties. You will receive an email / confirmation message from the Third Party regarding the successful payment for Your order.

8. Cancel the service order and refund the prepaid money

Cancellation of booking:

You can cancel your booking 1 hour before the time of using the service.

Nail’s Map reserves the right to cancel any of Your service orders if Nail’s Map is known to, or sees, or suspects that the transaction is fraudulent, fraudulent, illegal, unethical or in connection with any other law violation or App Nail’s Map violation.

Refunds:

If you prepay the service using App Nail’s Map, Nail’s Map will provide a refund.

If you make a prepayment to the provider or through the provider’s bank account, the provider is responsible for the refund to you.

Refund time is up to 02 working days from the date of Nail’s Map receipt of Your request to cancel your booking.

Nail’s Map and Service Provider may temporarily hold your prepaid money in the following cases:

You are being complained by another member of Nail’s Map or another third party.

There are grounds to determine that the amount of money paid by You has illegal origin or is related to a fraudulent transaction, money laundering; Nail’s Map and / or Service Provider has the right to withhold the amount associated with that payment transaction for processing at the request of the competent agency or organization.

9. Dispute and complaint resolution process

Complaints related to Service Providers and services posted on App’s Nail’s Map will be handled by the Service Provider. However, for Your convenience, Nail’s Map will be the focal point to receive Your complaint, categorize and refer to the Service Provider for handling.

Please see the Policy of Nail’s Map on Dispute Resolution posted on App Nail’s Map for detailed information on how to resolve disputes and complaints.

10. Customers’ rights

You have the right to choose whether or not to use the posted service of App Nail’s Map;

Have the right to request a complaint resolution in accordance with the Complaints Policy of App Nail’s Map;

Personal information is kept confidential;

You have fully rights to participate in activities on the App Nail’s Map in accordance with regulations of Nail’s Map and the law.

11. Obligations and responsibilities of the customer

In addition to the obligations set above, You acknowledge that:

You are responsible for providing complete and accurate information when using the service on App Nail’s Map.

Take full responsibility for the management and use of your account on the system of App Nail’s Map.

Immediately notify Nail’s Map in case You lose your account or have your account information leaked. Nail’s Map will change or temporarily stop related transactions for you. Nail’s Map will not be responsible or settle complaints in case You fail to notify timely to Nail’s Map resulting in damage occurred.

You may not authorize, lend, assign or otherwise transfer your account to others in any way.

You may not use the resources of Nail’s Map to / or damage the reputation of App Nail’s Map.

You do not use the service if You are underage / not eligible to use that service in accordance to the law.

You are responsible for complying with the regulations of Nail’s Map and the laws relating to participating in and using the services posted on App Nail’s Map.

12. Advertising and promotion

By accessing the App Nail’s Map, you agree to receive messages / emails of Nail’s Map advertising services on the App Nail’s Map about accumulate points, promotions and new service information posted on App Nail’s Map.

13. Information security

Nail’s Map keeps your information secure when you participate in activities and use services on App Nail’s Map; At the same time, Nail’s Map is also committed to ensuring the privacy of Your personal information, not buying or selling Your personal information to any other individuals or organisations for promotional purposes. For details on information security, please see the Privacy Policy posted by Nail’s Map on App Nail’s Map.

14. About copyright

You undertake not to violate the use, copying or distribution of any content or information related to or set forth in these Terms.

You acknowledge and agree that all materials, information and content including logos, trademarks, text, images, software, products, services, data, application surface and other resources on the App Nail’s Map are intellectual property owned by Nail’s Map and protected by law.

You are not allowed to use, copy information or create other versions on the basis of information, data of App Nail’s Map on any other electronic means without the written consent of Nail’s. Map.

15. Applicable law and terms of implementation

These Terms are governed, applied and construed in accordance with the laws of the United Kingdom and Northern Ireland. In case the international law to which the united UK and Northern Ireland is a member contains different provisions, the provisions of such international law shall prevail.

You and Nail’s Map agree that any content in these Terms at a time ceases to be consistent with the laws of the United Kingdom and of Northern Ireland or of international law to which the United Kingdom and Northern Ireland is a member, the content has no legal value. The implementation of this content will be applied in accordance with the law in effect at the time the transaction arises.

The remaining content of this Article continues to apply and has the legal value governing, binding the parties’ liability.

Nail’s Map reserves the right to change the contents of these Terms in accordance with the actual situation and the laws of the United Kingdom and Northern Ireland or international law to which the United Kingdom and Northern Ireland are a party at the time without prior notice to You. The updated version will be posted on the homepage of App Nail’s Map, Your continued access to and use of Nail’s Map resources means You agree to these changes.

This term is effective from the time it is posted on the homepage of App Nail’s Map  https://nailsmap.com/.

If You have any questions regarding these Terms, please contact the customer service department of App Nail’s Map for support and answers.

Best regards.